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FAQ

BROWN COUNTY VETERANS SERVICE OFFICE

EASY ACCESS OPTIONS AND FAQs


The Brown County Veterans Service Office serves over 20,000 veterans, dependents, and survivors who reside in Brown County with a staff of 5. We are fellow veterans or have family members who are veterans and our soul Mission in Life, is to provide you with “TOP-NOTCH” service! To accomplish this, we need your help and these FAQs are provided so we “together” can make this a reality.

Where can I go on-line to access my federal, state, and local VA benefits?

Federal VA Benefits: Sign up for a Federal VA Premium eBenefits account to browse benefits, make direct deposit changes, print the VA home loan certificate, add dependents, and more. We recommend that you call the CVSO office before filing a Disability Compensation or Non-Service Connected Pension Claim to maximize your benefits. www.ebenefits.va.gov/ebenefits 1-800-827-1000. Survivor and Pension Benefits – 1-877-294-6380
State VA Benefits: Sign up for State VA myWisVets benefits account to browse benefits. Apply for License Identifier and more. www.myWisVets.gov 1-800-947-8387
County VA Benefits: Visit our Facebook page at www.facebook.com/BrownCVSO Visit our website at www.co.brown.wi.us/departments/veterans Click on Core Benefits List and also sign up for our Newsletter. 920-448-4450

Can I send an e-mail to the office to ask a question about my benefits?

Yes. Our general e-mail is bc.veterans@co.brown.wi.us We will respond.

Can I call the office and ask a question about my benefits or have my concern addressed over the phone?

Yes. We have access to state and federal databases and many times we can address your concern over the phone and assist with an application. This will save you the time from having to come downtown to the office. If you do call and we are unable to answer the phone because we are assisting our fellow veterans, please leave a detailed message and we will call you back.

Do I need an appointment?

If we are unable to address your concern over the phone due to the fact some benefit applications are very complicated, an appointment is necessary to better serve you. This allows us time to focus completely on you and your need without any interruptions and MAXIMIZE the benefits you are entitled.

If I have a non-emergency, can walk-in the office without an appointment?

If you DO NOT have an emergency, it is respectful to our fellow veterans, dependents, and survivors of veterans that an appointment is scheduled to make sure we can give you the undivided attention you deserve and to MAXIMIZE the benefits you are entitled. There are over 55 core programs that are available to you as a veteran, dependent, or survivor and this requires spending quality time together so nothing is overlooked. For example, over 51 ailments are related to exposure to Agent Orange.

If I have an emergency, can I walk-in?

If you are facing a mental health or physical emergency please call 911 and seek medical attention immediately. If you are facing a non-medical emergency and you feel your concern is something that needs immediate attention, please seek out our assistance.
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