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Departments » Aging and Disability Resource Center

Transportation Services for Seniors and Persons with Disabilities in Brown County, WI

Para-Transit program sponsored by Green Bay Metro Transit

Para-Transit provides transportation for people with disabilities and seniors who have been certified as unable to use Green Bay Metro's regular route service for some or all trips. This service does not include medical assistance (MA) eligible rides. See MTM (below) for those rides.For more information

MTM, Inc. the Non-emergency MA Transportation Provider
Medical Transportation Management, Inc. (MTM) is the non-emergency medical transportation services for certain Medicaid and BadgerCare Plus members.

MTM has a wealth of information on theMTM Wisconsin Website including forms, updates, frequently asked questions, the ability to reserve rides on-line and much more. Download the MTM Wisconsin Brochure for answers to many questions in both English and Spanish.

Use the numbers listed below to schedule a ride with MTM Wisconsin
(Except Nursing Home Resident see below)
  • Call 1-866-907-1493 to schedule a ride and/or obtain approval for reimbursement.
  • Healthcare Facilities call the dedicated Healthcare Facility Line at 1-866-907-1497.
  • Call the "Where is my ride?" line at 1-866-907-1494 if ride is late by 15 minutes or more or if you need to schedule a return pick-up time.
  • Call the "We Care" line 1-866-436-0457 for complaints.
  • The phone numbers are only for rides to an MA provider for an MA covered medical service.
  • Reoccurring rides can be pre-arranged by filing a standing order request form.
Video Instructions Available On-Line
Videos that explain; What NEMT is, Who can ride, What happens when you call for a ride, and Getting to and from your appointment using MTM are available for viewing at this link - Non-emergency MA Transportation Videos.

Special Instructions for Nursing Home Residents and Staff:
Medical rides for persons covered by Medical Assistance who live in a nursing home will not be provided by the MA Transporation Provider. Nursing Homes need to provide or arrange for transportation for their residents. Refer to Van Tranportation list below for transportation providers for your residents.

Open the links below for information about different transporation options and a current lising of providers.

Forms require Acrobat Reader. Click on the button to download the latest version FREE.

  • Green Bay Transit trip planning tool
    Green Bay Transit's tool for riders to search transit routes, bus stops, and pick-up times so you can plan your bus trip from beginning to end. A Customer Service Representative can also help you plan your trip call Green Bay Transit at 920-448-3450.

  • Reduced Fare Transportation Listing
    Information for Curative Transportation (formerly Red Cross Van Transportation), Para-Transit and Green Bay Metro reduced fair transportation, phone numbers, costs and eligibilty.

  • Transportation Options in Brown County
    A booklet that helps you create a transportation plan. To help you with this it describes the different types of transporation options available in Brown County.

  • Van Transporation Private Pay and Medicaid
    Listing of companies providing transportation for persons needing equiped vans. Includes information on MTM for Medicaid Medical transportation.

  • MTM Non Emergency Medical Transportation Website
    MTM Wisconsin website is full of information important to Medicaid and BadgerCare Plus members and the providers who serve them. Look for forms to download, frequently asked questions, phone numbers you'll need, an on-line reservation line and a lot more.

  • MTM Wisconsin Brochure
    MTM Wisconsin the Non-emergency Medicare Transportation (NEMT) provider brochure in English and Spanish.

  • Public Guide for Reporting Medically Impaired Drivers to the WI-DMV
    Guide from the Wisconsin Department of Motor Vehicles that outlines signs of impairment and how to report a driver that could be dangerous behind the wheel because of a medical condition.
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