In 2009, Brown County which is located in Northeast Wisconsin began its LEAN journey as county leadership observed the demand for services provided by county government were increasing and corresponding resources were not. While looking at continuous improvement models, LEAN came to the forefront. A group of county employees along with county leadership visited Ariens Company in Brillion Wisconsin who was using LEAN in their manufacturing facility. After seeing the impact that LEAN had on this company, Brown County made a decision to implement LEAN.
What is LEAN
LEAN is a collection of principles, methods and tools that improve the speed and efficiency of processes by eliminating waste. LEAN a growth strategy that is customer driven. It focuses on team-based problem solving and is implemented by the people who do the work......not management.
Is about adding value to services, products, and processes from the customer's perspective.
Is a systematic approach to identifying and eliminating waste.
Drives high standards for creating standard operating procedures and policies.
Sustains positive change through continuous improvement.
Is an on-going journey not just a project.
Is about working smarter to build efficiency and capacity with existing workforce.
By clearly defining value for a specific service or product from the customer’s perspective, non-value activities and waste can be targeted for removal. Eliminating waste is the greatest potential source of improvement in process performance and customer service.
Brown County is committed to LEAN. Check out the successful LEAN events involving 26 county departments by clicking the Lean Projects - Results link in the list on the left.